Terms & Conditions

NRBSHOP.com always ready to offer you to shop the widest selection of smart Gadgets, Consumer Electronics, Home & Kitchen appliance, Smart and Feature phones, Health & Beauty Accessories, Camera, Computing and accessories, and Fashion Accessories, have them delivered to home or office at your expediency.

We NRBSHOP.com pride ourselves on being one of the fastest-growing e-commerce platforms in Bangladesh for high-quality products from and many individual store sellers. We strive to make you happy with the best product at the best price. Enjoy comprehensive warranties including 07 days no-questions-asked replacement guarantee. Most items are also covered by our 3-12 months service and replacement warranty. Our Support Center replies to your every query quickly, while our Live Chat and telephone services offer real-time support whenever you need it from 09 AM to 09 PM.

Our online product catalog is constantly expanding with the very latest and the coolest gadgets added every day to ensure you get your life easier. NRBSHOP.com specializes in consumer electronics, gadgets, and men’s fashion accessories.

Follow us on Facebook, Google Plus, YouTube and LinkedIn to stay updated with our latest offers and promotions. 

NRBSHOP.com  always be with you for online shop.

Just place order, receive and enjoy your desired order without any nuisance.


 Account Information :

Create an account to access certain services offered by NRBSHOP.com, provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use of any services offered by the Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.

Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.

Warranty Claim:

For warranty claim of the product, please refer to the manufacturer or (Service Center) details given on the warranty card included with your product (if applicable). If there is no warranty card, please check the user manual with the product package. Feel free to contact us through Live Chat for further help.

Note: To check if the warranty card is available with the product, you need to scroll down the product page, in the product description, read “What’s in the box” information.

Returns Policy :

In case of customer returns, We will only accept the returned good if it is returned back to us in intact condition. Body Dented / Damaged packaging / seal broken products or any other condition which makes the product unsellable, will not be acceptable to claim under return policy.

If purchased product as defective/damaged  please contact us in the present of courier service/ Delivery man. If the product is not received or lost on time, it must be notified within 5 working days. Your product may be eligible for a discount or any other option available depending on the products class and conditions.

For better understanding few products are not qualified for return if the item is tagged as “No return for this product”. (Please Note)

Any product purchase from NRBSHOP.com, the customer will entitle to the brand guarantee or warranty (if any unwanted situation arise by relevant authority of that product).

In return time if unwanted situation arise, you should keep and be able to provide proper documentations and proof at the time of your return/refund claim (i.e. unboxing video, receiving invoice, etc.)

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

We offer the easy return policy and various payment methods including VISA, Master, AMEX card, bKash and Cash on delivery. Even you can enjoy EMI facilities on certain products. Affordable shipping options exist for every customer. NRBSHOP.com lets you enjoy awesome shopping experience with your order sent directly to your doorstep within 2-3 working days. NRBSHOP.com is able to deliver products all over the country within only 96 working hours. Free Shipping is provided over a certain amount. In terms of cash on delivery minimum 30% will have to pay for advance in that specific product. After confirmation of advance 30% we will send you the product through courier. (Order will process after confirmation of 30% advance)

Losses :

NRBSHOP.com won’t be answerable for any business or individual misfortune (counting however not restricted to loss of benefits, income contracts, foreseen investment funds, information, philanthropy or worthless consumption) or whatever other backhanded or weighty misfortune that isn’t sensibly predicted to both customer and us when you initiated utilizing this e-commerce Site.

Offers :

NRBSHOP.com isn’t liable or bound to provide any other propose of any merchant/ importer/vendors’ at any other places/sites except NRBSHOP.com. You can just request/ask/solicitation or look for data about the offers given/declared by NRBSHOP.com. Purchaser will have the option to buy one item during any special offers (*if not allowed and announced multiple quantities by NRBSHOP.com. Consumers cannot claim to withdraw any kind of cashback by any other form (example – by bkash, bank or cash)  except NRBSHOP.com balance.

Stay In Touch :

NRBSHOP.com would like to receive your feedback about our product, service and site. Keep in contact with us and feel free to express any opinion, viewpoint, suggestion or comment that you might have. You can call us at our hotline: 09611-782395 (9am to 11pm); contact us via our official

Facebook page: https://www.facebook.com/bd.nrbshop

During COVID-19 for help mail us: support@nrbshop.com


Mass Purchasing :

NRBSHOP.com always  accessible for non-business and residential use as it be. We maintain all authority to reject or cross out your request on the off chance that we trust you are requesting our items for business or other re-deal purposes. We apply breaking points to some of our items to ensure stock accessibility so that whatever number of our clients as could be expected under the circumstances can purchase our items.


 Stock Availability :

The placed orders are subject to availability of stock. If there is any problem with stock then the placed order can be canceled at any time, irrespective of any duration.

Modifications :

NRBSHOP.com reserves the right to modify all these Terms and Conditions. Such modifications shall be effective immediately upon posting on NRBSHOP.com. You are responsible for the reviewing of such modifications. Your continued access or use of NRBSHOP.com site shall be deemed your acceptance of the modified terms and conditions.